On Thursday 29 January 2015, the school and Le Confluent, a private healthcare group in Nantes, signed a 3-year framework agreement.
Le Confluent is currently looking to become innovative and pioneering in patient care and support, adapting its infrastructure to developments in new technology and the healthcare system in general.
Following a successful cross-cutting project on the outpatient clinic conducted by 3rd year undergraduate students in spatial design and graphic design at the beginning of 2014, Le Confluent and L’École de design Nantes Atlantique decided to forge closer ties by signing a 3-year framework agreement.
A long-term partnership between the Care Design Lab at L’École de design Nantes Atlantique and Le Confluent aimed at redefining the patient’s relationship with the healthcare system
The main objective of the partnership between the two establishments is to use design to think about:
• the place of the user/patient within the health system;
• the relationship between users/patients and health professionals before, during and after treatment;
• upstream implementation of preventive measures and programs to assure patient welfare in order to avoid remedial measures which are economically, technically or socially onerous;
• innovative societal models of the healthcare system (particularly within a healthcare establishment).
The observation and analysis of practices and behaviors of patients, health professionals or other stakeholders help gain a clear understanding of problems within the healthcare system. Based on this monitoring and analytical work, design – with its methods and creativity tools – helps provide solutions in terms of services, spaces, products, digital solutions, graphic communications, etc. After an ongoing process of exchange, co-design and experimentation with patients and health professionals, proposals gradually become solutions which are validated and approved by all those concerned.
The Care Design Lab
Characterized by a project-oriented teaching model, L’École de design Nantes Atlantique has set up 4 specialized laboratories for applied research in design (Design Labs). The Design Labs are multi-disciplinary creative and experimental platforms, organized around the design of products, spaces and services focusing on uses, knowledge production through design (publications, conferences) and incubation of innovative projects.
Care, the design-led research laboratory set up in January 2014 and directed by Gaël Guilloux, addresses the themes of health and environmental/social quality of life. It brings together public and private actors, companies, associations and private individuals, with the aim of imagining, creating, developing and testing in real-life situations responsible, innovative and exploratory solutions (services, tools, uses, etc.), while ensuring that all the stakeholders in the ecosystem are involved in each step of the process.
“L’École de design Nantes Atlantique seeks to bring together economic actors particularly in the healthcare sector. With the signature of this framework agreement, the school is strengthening its values: focusing pedagogy, research and partnerships on use-centered innovation, and taking up the societal challenges raised by our rapidly changing healthcare system” explains Christian Guellerin, Director of L’École de design Nantes Atlantique.